NewtonN
Newton
Oct 5

Zoom then pan

On iOS, zooming in on an email keeps the view anchored to the left edge of the message. Trying to pan to the right switches to the next email instead of letting me view the rest of the message.
ProgressIn Progress

changed status toIn Progress·2 days ago
changed status toReviewing·6 days ago
last week

Hi Weichi, Yes, I agree with you on this. The zoom and pan behavior should work better. Our design team is currently working on this issue, and we’ll keep you posted once we have an update.

last week

I received an update this morning with a zooming update which allows me to pan around an email after zooming in, but there’s a new issue. When I pan, the email moves as expected, but the same gesture also triggers a swipe to the next email. If I return to the original email, I can pan without switching emails. However, the issue happens again when I swipe to another email and zoom in.

last week

I tried attaching a GIF but it didn't work. I have a screen recording that shows what I'm talking about.

6 days ago

In the latest update version 10.0.106 it says “Pinching to zoom an email no longer swipes to the next conversation.” I thought this would fix the issue, but it’s still swiping to switch to the next email after zooming in.

2 days ago

Yes, Weichi, I agree with you. We're already working on a fix for this issue and hope to have it resolved soon. I'll keep you posted on any updates.